Develop a quality management plan for a given scenario or a real-world project of your choice, using the PMBOK Guide and your choice of word-processing applications.
This portfolio work project, a project quality evaluation, is based on your selected business or IT project. You may base your assessment on Cosmo, Inc., a developer and distributor of wearable technology or use a project of your choice.
Project quality management is defined as “the processes of incorporating the organization’s quality policy regarding planning, managing, and controlling project and product quality requirements in order to meeting stakeholders’ objectives” (Project Management Institute, 2017, p. 271).
The term quality can assume different meanings, depending on the circumstances in which it is applied. For example, as a customer, your quality requirements may be different from that of the product or service provider. When the customer and the supplier do not share the same definition of quality, they may disagree on the desired outcome of a project, which could potentially result in miscommunication between the two parties. To minimize disagreements, it is important to evaluate the organization’s quality policies and procedures, as well as ensure that a continuous improvement philosophy is incorporated into the overall project quality management processes.
Many quality approaches have stood the test of time! Approaches to quality management include but are not limited to:
In this unit, you will evaluate various approaches and apply those principles to your selected project.
Project Management Institute. Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Sixth Edition and Agile Practice Guide. Newtown Square. PA. 2017.
For this assessment, choose either Option A or Option B. You do not need to do both. Faculty will grade both options using the same scoring guide.
For both Options A and B, you are the project manager.
Microsoft Project is the recommended software tool for this course due to its wide industry acceptance and its use in many project management professional roles. If you have not already done so, follow the instructions provided through the links below to download and install software or register for an account, as required.
If you encounter any difficulties in the download and installation process, post a detailed question in the Ask Your Faculty Discussion in the menu dropdown when you click the image of your faculty. They should be able to help you or point you in the right direction for the answers you need.
Using Project in this course helps prepare you for future professional PM roles and responsibilities. Please use Project for tasks the software supports. If you have access to other tools such as Microsoft Visio, PowerPoint, and Word, or other project management software you believe may still meet the requirements of this course, please discuss your selected alternative with faculty.
Using the PMBOK® Guide, create a quality management evaluation for your project, which should contain the following components (at minimum):
Use the software of your choice to develop the deliverables for this assessment.
This assessment has one deliverable:
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies through corresponding scoring guide criteria:
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