Instructions: As acting quality engineer, you have been asked to prepare a control plan for a customer that requires the following specifications:
A. Inside diameter 1.673 +/- 0.001 inches
B. Outside diameter 3.562 +/- 0.005 inches
C. Thickness 0.875 +/- 0.0005 inches
Characteristic A is considered to be of major importance, meaning that if not held to the specification tolerance there is some risk that product failure will occur.
Characteristic B is also of major importance.
Characteristic C is considered to be a critical characteristic, meaning that if not help to specified tolerance there will definitely be failure.
You have examined the capability of the process and can conclude the following:
Characteristic A has a Cpk of 1.21
Characteristic B has a Cpk of 1.93
Characteristic C has a Cpk of 1.93
In a single Word document, minimum 3 full pages (not including cover page, citations, and appendices), using appropriate APA,
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