Deliverable 6 – change management plan assignment content

Competency
Outline a change management plan that aligns to organizational strategic goals.

Student Success Criteria
View the grading rubric for this deliverable by selecting the “This item is graded with a rubric” link, which is located in the Details & Information pane.

Scenario
You are an HR Director for a telecommunications company. The CEO has decided that she wants to change the customer service workforce model. Currently, 85% of customer service employees are full-time employees. Based on budgetary needs to get ready to offer 5G service to customers, she was to reduce the full-time customer service employees to only 35% and replace the remaining 50% with contingent workers who work remotely. Such a change will reduce costs greatly, as contingent workers will not be paid benefits and there will be no overhead costs. The CEO has already tasked the HR VP to transition from the majority full-time customer service employee model to the majority contingent-worker customer service employee model.

The CEO has tasked you with preparing a change management plan to support of this initiative. She recognizes that by implementing this new model, all employees are likely to be affected in terms of morale, engagement, uncertainty about their own jobs, etc. Therefore, a change management plan is needed to help the full organization adapt to, and support, this new customer service employee model.

Instructions
Prepare a change management plan that:

  • Identifies the sponsors of the change initiative and the members of the change management team who will monitor organizational reactions to change.
  • Provides the structured methodology you will use (Kotter 8-step model or AKDAR model) to plan the change initiative, including details for each step.
  • Describes how this change management plan will overcome barriers and reduce risks to the organization.
  • Details the communication and feedback plans that will be used during the change initiative.
  • Discusses the approach to be used to engage managers and supervisors in championing the change initiative.
  • Provides attribution for credible sources used in the change management plan.

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more

STAY HOME, SAVE LIVES. Order your essay today and save 20% with the discount code ATOM